Investing in our Teams

KPI Management

Under guidance of the KPI Management expert and Outside Director of LIFULL, Mr. NAKAO Ryuichiro, we are implementing KPI Management throughout all of LIFULL. KPI Management is process of setting and managing various Key Performance Indicators (KPI) to ensure that goals are met. Throughout the Company, we determine the most cost-effective ways to reach our targets and promote general understanding of how to focus resources in order to effectively produce results.

Daily Productivity Measurements

One-way KPI Management supports our business is our system for reviewing working hours by task. Each employee logs their worked us according to the individual task in order to see where they are spending their time and how much time they are spending on core tasks that are crucial for achieving the Key Goal Indicator (KGI) for their department. By improving how our employees use their time, we are increasing efficiency within the Company.

Reduced Paperwork Project

We regularly review internal rules, events, questionnaires and other mandatory tasks for all employees to see which should really be mandatory and make adjustments as necessary.

Hybrid Working Environment

We currently request that employees come to the office three days a week. However, in order for each team to reach their full potential, these rules are flexible with approval from the respective Managing Officer.

Team Building

Each team conducts regular team building exercises that they plan themselves according to the needs of individuals and teams. During team building exercises, we are helping to build mutual understanding of each other and promote open communication.

Communication Budget

Every year, we provide a Communication Budget of \15,000 per person for teams to promote communication outside of work while enjoying a meal together.

Kick-Off

At the beginning of each fiscal year, we hold an annual Kick-Off event. During this event, we recognize top sellers and Most Valuable Players from the previous year with awards in a more relaxing atmosphere where people can communicate across departments.

Communication Rules

• One-On-One Meetings
  All of our team leaders are required to hold one-on-one meetings with their charges at least once a week. During these meetings, they talk about work-related tasks or issues that they are facing or receive support for the future careers.
• Communication Day
  In order to improve relationships with individual teams, we request that all team members meet face-to-face at least once a week.

Company Trips (When Operating Profit Targets Are Met)

If operating profit targets are met, we organize company-wide trips for all employees.

Internal Clubs

We offer financial support for internal club activities based around a number of hobbies and topics to promote inter-departmental communication.

Pizza Party / Birthday Party

We hold Pizza Parties and CEO-led Birthday Parties to stimulate interdepartmental communication.

On-Boarding

In order to ensure that new employees have a smooth entrance into the Company and are able to reach their full potential as quickly as possible, we hold casual conversations between new employees and human resources for the first six months as well as other support as mentioned in the Communication Rules.

D&I+ Committee

We have established this committee as a company-wide initiative to promote diversity. The committee conducts regular questionnaires as well as training programs on topics such as unconscious bias among other activities.

Recognition of Common-Law Marriages & Same-Sex Partners

• Various types of leave (marriage, birth, bereavement, accumulated leave)
• Commemoration gifts (wedding, maternity and condolence money)
• Family care leave (long and short-term)

Working Groups for Promotion of D&I-Related Issues

There are several working groups in place which focus on specific issues such as female employees, family care, special needs, intercultural, LGBTQ, etc.

Inclusion Survey

We regularly conduct inclusion surveys to assess the current inclusiveness of the Company in order to promote a cycle of positive development.

Career Surveys

We regularly conduct surveys to understand the current gender gap within the Company as well as the amount of employees interested in serving in management or specialist positions.

Flex Time

Employees are able to organize part of their working hours themselves.

Hybrid Working Environment

We allow our employees to work without restriction as long as they follow the security rules of the Company. Individual departments are able to set their own most effective balance between working from the office and remotely.

Half-Day / Hourly Paid Time Off

We allow employees to split their paid time off into half-day or hourly units.

Family Care Leave

Employees can take up to 15 days of unpaid days off a year to attend to family members requiring care.

Refresh Leave

Once a year, we offer ¥30,000 to employees who take 4 days of paid time off in a row which is paid out in the following month.

LIFULL Leave

We believe that not only the lives of our employees are important, but also their loved ones as well. For this reason, we offer an additional two days of paid time off a year.

Working Mother / Father Support

We support employees who are working while raising children by offering maternity leave, shortened working hours and family care leave. We also have programs and internal communities to support employees returning to work after maternity or childcare leave.

Seminars for Female Employees

We hold seminars aimed at supporting the career development of women, where we showcase the past achievements of internal and external role models.

elFULL Program

This program assists employees who have reached the age of 50 with career and life planning.

Three-Day Weekends

Employees have the option to choose a four-day workweek, assuming that the stipulated working hours are met.

Shortened Working Hours

Employees have the option to choose shortened working hours even without a specific reason such as family care.